HOLLANDER BUSINESS CONSULTING
“Relationships Work…”® to maximize productivity
BUSINESS MEDIATION
Robert J. Hollander, JD, LCSW-C
Mediation can minimize and eliminate
the negative impact of workplace conflict.
Unfortunately, conflict within the workplace can lead to very
negative consequences, including:
- worker-manager disputes
- inefficiency
- loss of productivity
- increased absenteeism
- high turnover rate
- grievance activity
- complaints to OSHA, NLRB, EEOC
- expensive litigation
Mediation is designed to resolve a variety
workplace issues.
A mediator is a neutral third person who, in a cost and time efficient
manner, facilitates communication between the conflicting parties.
The mediator enables the participants to develop solutions that
are uniquely suitable and consistent with the organization’s
goals and mission and avoids forced resolution through an arbitrator,
judge or jury. Mediation leads to:
- a positive and energized work environment
- employee satisfaction and commitment
- customer satisfaction and increased sales
- increased productivity
- enhanced profitability
Hollander Business Consulting specializes
in Business Mediation and in resolving conflict within the workplace.
Robert J.
Hollander, JD, LCSW-C, director of Hollander Business
Consulting, is uniquely trained as a mediator, psychotherapist and
attorney. His multi-dimensional skills converge to address the organizational
circumstances and emotional components leading to resolution and
an atmosphere of unity.
BUSINESS CONSULTING AND TRAINING
Lori W. Hollander, LCSW-C and Robert J. Hollander, JD, LCSW-C
Organizational success is dependent upon
employees working cohesively together.
Yet, relationship problems in the workplace are among the most common
reasons that organizations fail to reach their potential. Some of
the most common relationship problems experienced by organizations
include:
- Poor communication between leadership and employees and across
departments creating misunderstandings, operational inefficiencies
and morale problems
- Supervisor/employee problems resulting from poor interpersonal
skills on the part of supervisors which lead to lower productivity
and high turnover
- Conflict between employees resulting from high stress levels
and competing agendas
- Poor customer service delivered by staff members resulting
in reduced sales and lost business
Hollander Business Consulting specializes
in improving workplace relationships.
Through the delivery of cost-effective consulting and training services,
we help leaders and employees within organizations learn and practice
the relationship skills necessary to:
- improve morale
- lower turnover
- enhance productivity
- improve customer service
- increase sales, operational efficiency and profitability
The range of services we offer include:
Relationship Skills Training Modules
– Hollander Business Consulting offers a range of training
modules designed to help organizations effectively communicate,
improve supervisory skills, build effective work teams and lower
workplace stress. Our topics include the well-known presentation
to improve communication between male and female co-workers --
Mars & Venus in the Workplace.
We also teach:
Cultivating “Emotional Intelligence” in
the Workplace
Men Are from Mars, Women Are from Venus
Stress/Time Management
Creating a Healthy Lifestyle – A Balancing Act
Managing Change
Positive Attitude/Battling Burnout
Communication – Active Listening/ Assertiveness/ Conflict
Resolution.
Conflict Resolution/Mediation
– Uniquely trained as a mediator, educator, psychotherapist
and attorney, Bob Hollander works with employees and organizations
to resolve conflicts & disputes amicably - minimizing adverse
outcomes such as lost productivity, terminations and litigation.
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